Live Chat Support Agent - Remote Job at ECOWORKS HOMES INC., New Orleans, LA

  • New Orleans, LA

Job Description

About us:

ECOWORKS HOMES INC. is a reputable organization that focuses on promoting sustainable living by offering eco-friendly, energy-efficient home solutions. Over the years, we have established our brand as a key player in the industry, known for providing the highest quality of services to our clients. Guided by our commitment to environmental sustainability and the desire to create a positive impact, we continually look for innovative ways to improve our services and enhance our customers' experiences.

The Opportunity:

We are seeking a dedicated and customer-oriented Live Chat Support Agent to join our team remotely. This is an excellent opportunity for entry-level candidates eager to kick-start their career in customer service within a rapidly growing industry. The ideal candidate will be responsible for providing real-time assistance to our customers through live chat, ensuring that customers have the best possible user experience.

Job Responsibilities:

  • Respond in real-time to customer inquiries through the live chat platform.
  • Identify customer needs, clarify information, and provide solutions based on our product offerings.
  • Maintain a high level of professionalism and competence, ensuring prompt and correct responses to customers.
  • Coordinate with other teams for customer issue resolution when needed.
  • Follow company communication procedures, guidelines, and policies to maintain a high level of customer service.

Desired Qualifications:

  • A high school diploma; related customer service training will be a plus.
  • Excellent written communication and interpersonal skills.
  • Proficient with computers and capable of multitasking across various systems and platforms.
  • Ability to handle customer complaints and maintain a calm presence under pressure.
  • Demonstrated ability in problem-solving and decision-making skills.


  • Experience in a customer support role;
  • Experience with CRM systems and practices.
  • Flexibility in working hours to provide support for customers

Job Tags

Full time, Remote job,

Similar Jobs

Triumph Management Group, Inc.

Immediate Hire- Sales/Customer Service Job at Triumph Management Group, Inc.

 ...sales and customer acquisition solutions to our valued customers. As a market leader, we are seeking a motivated and enthusiastic Entry Level Sales/Customer Service Representative to join our team. This role offers a unique career growth and development opportunity... 

Jefferson College

Art Studio Model | Jefferson College Job at Jefferson College

 ...Art Studio Model Responsibilities: The Art Studio Model will pose for Art students. Hours will be based on scheduled Art classes. Qualifications: Those with experience in academic modeling will receive first consideration. Classification : Temporary... 

Maverick Solutions Inc

Entry Level Fundraising Coordinator Job at Maverick Solutions Inc

 ...our fundraising efforts for various charitable causes. This position offers an excellent opportunity to kick-start your career in nonprofit fundraising and make a meaningful impact on our community. Responsibilities: Assist in the planning and execution of fundraising... 

Canterbury English

ESL TEFL Jobs, English Teachers Needed in Exciting Madrid, Spain! Job at Canterbury English

Canterbury English Teaching Academy ONE YEAR MADRID LIFESTYLE & TEFL PROGRAMS To Live, Work Teaching English & Study in Spain Americans, British & Non-EU are Welcome! IS THIS YOU...? College graduate: Are you a recent college graduate who would like to take...

Stand-By Personnel

Pipe Welder Job at Stand-By Personnel

 ...Pipe Welder Pay: $27/hr. Hours: FridaySunday 6AM6PM (Work 36 Paid 40) Job type: Temp to Hire Location: Tulsa Oklahoma Benefits: Competitive hourly pay with opportunities for advancement. Comprehensive health and dental insurance. Retirement savings plan...